On March 23rd, the Governor of the State of Michigan, Gretchen Whitmer, announced a “Stay-at-Home” order. This order is currently scheduled to last until April 13, 2020. While this is certainly a challenging time for all, I can assure you BTI is doing our part to be productive in these unprecedented times. Toward that end, we are pleased to support our country and world under the Governments Critical Supplier Designation for specific projects. Additionally, while we understand that some interruptions are unavoidable, we wanted to provide an update on the steps we are taking in an effort to promote health and wellness while minimizing disruptions to our valued customers like you.
Other than limited staff on the manufacturing floor and service we are fully staffed, albeit remotely, in Mechanical, Electrical, Software and Controls Engineering. Additionally, we are partially staffed onsite in other key areas of our business including Operations, Finance, Shipping & Receiving and Purchasing. Lastly our Sales Engineers are available via email, text and phone to answers questions and provide support.
BTI’s Measurement & Testing Services division remains open providing balancing and testing services for designated “Critical Manufacturing Sector Suppliers”.
Our dedication to our customers, employees and country remains steadfast. We have seen this crisis bring out the absolute best in people and are encouraged, by working together, we will come out at the other end of this stronger, more nimble and certainly more adaptable!
Thank you for your time. We wish you and yours the very best!
Language Selection Screen – English
Language Selection Screen – Chinese
Sample Main Display – English
Sample Main Display – Chinese
BTI is committed to providing the easiest-to-use equipment in the industry. For this reason, we offer multilingual equipment, documentation, and support to all of our customers. PC and PLC interfaces — along with identification tags on the equipment — can be customized to display multiple languages, including English, Chinese, Spanish, Portuguese, and others. In addition, all documentation, including software, manuals, and mechanical and electrical drawings can be provided in alternate language. Furthermore, the BTI team includes many bilingual personnel to aid in translation and aftermarket support.