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World-Class Services
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Our exemplary service department is available 24 hours a day, 7 days a week. Just call our Service Hotline (734)214-2678, anytime, to speak to a technician. In addition, BTI incorporates network cards to facilitate "real time" remote diagnostics.
Our advanced, computerized inventory stays up-to-date with customer needs, this system has the ability to track the availability of purchased components, identifying potential concerns and creating accurate cost and delivery estimates.
Our "In-House" Measurement and Testing services (M & T Services)staff will gladly assist with everything from prototype balancing and gauging, product evaluation, research & development, field work, running production volumes, to master certification.
- Prototype balancing
- Short run balancing
- Production balancing
- Prototype gauging
- Short run gauging
- Production gauging
- Research & development
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- Prototype crack detection
- Short Run crack detection
- Master certification
- Field balancing & vibration monitoring
- Etc...
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BTI will retrofit, rebuild or refurbish your existing equipment to like-new condition, whether it be a BTI or other brand.
BTI offers remote diagnostic capability to minimize equipment downtime and facilitate fast software updates. A diagnostics server and dedicated "virtual" workstation are set up at BTI's facility in Michigan for establishment of the machine remote diagnostic access link.
Should a more secure network link or expanded access control be needed, BTI can implement security public key cryptography algorithm protection to the diagnostic workstation.
In addition, BTI offers Integration services to assist in developing plant or company-wide interconnectivity solutions.
BTI is proud of our ongoing effort to achieve quality and precision. In-house and on-location seminars offer customer engineers and operators the opportunity to discuss theory and address application-specific issues. |
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