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World-Class Services
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Our exemplary service department is available 24 hours a
day, 7 days a week. Just call our Service Hotline (734)
214-2678, anytime, to speak to a technician. In
addition, BTI incorporates network cards to facilitate
"real time" remote diagnostics.
Our advanced, computerized inventory stays up-to-date
with customer needs, this system has the ability to
track the availability of purchased components,
identifying potential concerns and creating accurate
cost and delivery estimates.
Our "In-House" Measurement and Testing services (M & T Services)
staff will gladly assist with everything
from prototype balancing and gauging, product evaluation, research & development, field
work, running production volumes, to master certification.
- Prototype balancing
- Short run balancing
- Production balancing
- Prototype gauging
- Short run gauging
- Production gauging
- Research & development
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- Prototype crack detection
- Short Run crack detection
- Master certification
- Field balancing & vibration monitoring
- Etc...
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BTI will retrofit, rebuild or refurbish your existing
equipment to like-new condition, whether it be a BTI or
other brand.
BTI offers remote diagnostic capability to minimize
equipment downtime and facilitate fast software updates.
A diagnostics server and dedicated "virtual" workstation
are set up at BTI's facility in Michigan for
establishment of the machine remote diagnostic access
link.
Should a more secure network link or expanded
access control be needed, BTI can implement security
public key cryptography algorithm protection to the
diagnostic workstation.
In addition, BTI offers Integration services to
assist in developing plant or company-wide
interconnectivity solutions.
BTI is proud of our ongoing effort to achieve quality
and precision. In-house and on-location seminars offer
customer engineers and operators the opportunity to
discuss theory and address application-specific
issues.
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